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商业伦理学 英文版PDF|Epub|txt|kindle电子书版本网盘下载
- （美）戴维·J.弗里切（David J.Fritzsche）著 著
- 出版社： 北京：机械工业出版社
- ISBN：7111065476
- 出版时间：1998
- 标注页数：205页
- 文件大小：11MB
- 文件页数：223页
- 主题词：
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图书目录
CONTENTS1
1 Ethical Problems in Business1
ACTUAL EXPERIENCES2
Goldenberg Company2
Tylenol Tampering3
Sears' Auto Repair4
General Motors vs. Volkswagen AG5
Las Vegas Review-Journal8
TYPES OF ISSUES9
Bribery10
Coercion12
Deception12
Theft13
Unfair Discrimination13
WHAT'S AHEAD14
Discussion Questions15
THE MACRO PERSPECTIVE18
2 The Importance of Ethics in Business18
Effect of Unethical Behavior from a Macro Perspective20
Bribery20
Coercive Acts20
Deceptive Information20
Theft21
Unfair Discrimination21
THE MICRO PERSPECTIVE-ETHICS AND TRUST22
Trust in Supplier Relations23
Trust in Customer Relations24
Trust in Employee Relations24
THE IMPORTANCE OF SOCIETY'S PERCEPTION25
Johnson Johnson Revisited25
Intel's Pentium Chip26
Beech-Nut Nutrition Corporation30
Manville Corporation33
SUMMARY37
DISCUSSION QUESTIONS38
3 Moral Standards42
INTEGRATIVE SOCIAL CONTRACTS THEORY43
Hypernorms44
Macro Social Contract45
Micro Social Contracts45
CONSEQUENTIALIST PRINCIPLES47
Egoism47
Utilitarianism48
Some Difficulties49
NONCONSEQUENTIALIST PRINCIPLES51
Rights Principles51
Justice Principles52
Distributive Justice53
Retributive Justice54
Compensatory Justice55
SUMMARY55
DISCUSSION QUESTIONS56
PERSONAL TRAITS58
4 The Empirical Evidence58
Personal VaLues59
Stage of Moral Development59
Demographics61
ORGANIZATIONAL TRAITS62
Stakeholders63
Organizational Climate63
Differential Association64
Role-set Configuration65
Ethical Climates66
Organizational Goals67
Policy68
Culture70
Ethnic Differences70
Ethnic Similarities71
DECISION PROCESSES72
Management Problems72
WHAT WE HAVE LEARNED76
Different Solutions76
Support for Ethics in Business77
Enhancing Ethical Behavior78
DISCUSSION QUESTIONS79
5 Ethics and Decision Making86
PERSONAL TRAITS87
Values87
Types of Values87
Personal Values Moderators89
Stage of Moral Development91
Moral Approbation92
ORGANIZATIONAL CULTURE94
Organizational Traits95
Organizational Climate95
Organizational Goals97
Stakeholders98
Management Problem100
Decision Processes100
Decision Alternatives101
Decision Dimensions102
Two-Stage Decision Process104
DISCUSSION106
DISCUSSION QUESTIONS107
6 Making Moral Decisions110
ORGANIZATIONAL CULTURE110
High-Performing Cultures Promote Ethical Behavior112
ETHICS TOOLS115
Decision Support Model115
Overriding Factors117
Decision Dimensions118
CONCLUSION121
DISCUSSION QUESTIONS121
7 Ethics in Practice124
ETHICAL COMPANIES124
The Boeing Company124
Hewlett-Packard Company127
Johnson Johnson129
The Batting Average132
THE ETHICS OF ACTIONS132
Bribery132
Coercion135
Deception137
Theft140
Unfair Discrimination142
FINAL COMMENTS143
DISCUSSION QUESTIONS144
APPENDIX A UNITED STATES BILL OF RIGHTS147
APPENDIX B UNITED NATIONS UNIVERSAL DECLARATION OF HUMAN RIGHTS149
CASES155
Case One: Aer Lingus Holidays155
Case Two: American Therapeutics Inc．158
Case Three: Barings PLC160
Case Four: Bata Industries Ltd．163
Case Five: Chrysler-Disconnected Odometers165
Case Six: ConAgra Inc．169
Case Seven: First American Bank Of Georgia171
Case Eight: Friedrich Flick Industrieverwaltung KGaA173
Case Nine: Ing. C. Olivetti Co. S.p.A.175
Case Ten: Joe Camel177
Case Eleven: Kader Industrial (Thailand) Company179
Case Twelve: Muebles Fino Buenos181
Case Thirteen: Optifast183
Case Fourteen: Pepsi-Cola Products Philippines Inc．185
Case Fifteen: Phar-Mor Inc.187
Case Sixteen: Pico Korea, Ltd.190
Case Seventeen: Reindeer and Game Ltd.(Poro ja Riista Oy)191
Case Eighteen: Tateho Chemical Industries Ltd．193
Case Nineteen: WFI Corporation195
Case Twenty：Zurich Insurance Company197
ACKNOWLEDGMENTS198
INDEX199